Digitalization of Business as a Factor of Increasing its Competitiveness
https://doi.org/10.37791/2687-0657-2022-16-3-5-17
EDN: YVECMO
Abstract
Digital transformation is the renewal of business processes using modern technologies to accelerate productivity and increase efficiency. The dynamics of the number of publications on this topic demonstrates an increase in interest in the problem, so from one article indexed in the Scopus database in 2013, their number in 2021 increased to 676 papers. At the same time, the dependence of a company’s competitiveness on the digital transformation of business the assessment remains a niche in the research field, some scientists have only paid attention to the analysis of the digital competitiveness of companies. In this regard, we believe that our research may arouse the interest of the scientific community. The purpose of the article is to prove the existence of a relationship between the level of competitiveness of a business and the degree of its digital transformation, as well as to identify ways to stimulate the business digital transformation. Based on the correlation analysis, the author studied the relationship between the levels of digital and global competitiveness of the countries of the world, and found out the significant influence of not only technological, but also institutional factors on global competitiveness. Using the example of 63 countries studied, using regression analysis, the decisive factors of digital competitiveness were identified: factors of scientific productivity, quality of technological infrastructure, business flexibility and integration of IT into social and business processes. The mechanism of increasing business flexibility in three areas of improvement, strategic, organizational and operational, is defined. Strategic business flexibility is crucial for creating a commercially viable business, organizational flexibility is aimed at optimizing business processes in order to accelerate business adaptation to new market challenges, operational flexibility implies the ability to quickly and efficiently achieve measurable results. The author substantiates that top managers can take advantage by turning to information technologies as the main tool for achieving business flexibility, and suggests an algorithm for ensuring business flexibility by modernizing the IT architecture.
About the Author
Pavel A. AfoninReferences
1. Коваленко А. И. Сетевой эффект как признак доминирующего положения цифровых платформ // Современная конкуренция. 2020. Т. 14. № 1 (77). С. 18-37. DOI: 10.37791/1993-7598-2020-14-1-18-37.
2. Коваленко А. И. Технологические гиганты на цифровых рынках - результат провала регулятора // Современная конкуренция. 2020. Т. 14. № 4 (80). С. 5-24. DOI: 10.37791/1993-7598-2020-14-4-5-24.
3. Константинов Г. Н. Стратегический менеджмент. Концепции: учебное пособие для слушателей программы МВА, обучающихся по специальностям "Общий и стратегический менеджмент" и "Финансы"; Гос. ун-т - Высшая школа экономики, Высшая школа менеджмента. - М.: Бизнес Элайнмент, 2009. - 239 с.
4. Лукашенко М. А., Добровольская Т. Ю. Цифровая корпоративная культура предпринимательского университета // Современная конкуренция. 2020. Т. 14. № 4 (80). С. 84-94. DOI: 10.37791/1993-7598-2020-14- 4-84-94.
5. Мокер М., Росс Ж. Утомленные инновациями [Электронный ресурс] // Harvard Business Review Россия. 20.11.2017. URL: https://hbr-russia.ru/innovatsii/upravlenie-innovatsiyami/a23641/(дата обращения: 01.07.2022).
6. Портер М. Э. Конкуренция: учебное пособие / пер. с англ. - М.: Вильямс, 2000. - 495 с.
7. Юлдашев Р. Т., Логинова И. Л. Влияние цифровизации на развитие национальных страховых рынков на постсоветском пространстве // Страховое дело. 2021. № 2 (335). С. 43-53.
8. Costa I., Riccotta R., Montini P. et al. The Degree of Contribution of Digital Transformation: Technology on Company Sustainability Areas // Sustainability. 2022. Vol. 14. No. 1. Article 462. P. 1-27. DOI: 10.3390/su14010462.
9. Díaz A., Guerra L., Díaz E. Digital Transformation Impact in Security and Privacy. - In: Developments and Advances in Defense and Security. Smart Innovation, Systems and Technologies. 2022. Vol. 255. P. 61-70. DOI: 10.1007/978- 981-16-4884-7_6.
10. Digital Transformation Strategy Consulting: 4 Tiers of Change // Altexsoft. URL: https://www.altexsoft.com/digital-transformation-strategy-consulting/(дата обращения: 01.07.2022).
11. Global Competitiveness Report 2020 // World Economic Forum. URL: https://www.weforum.org/reports/the-global-competitiveness-report-2020/2020 (дата обращения: 01.07.2022).
12. Ha L. T. Effects of digitalization on financialization: Empirical evidence from European countries // Technology in Society. 2021. Vol. 68. No. 4. Article 10185. DOI: 10.1016/j.techsoc.2021.101851.
13. Knowing your customer with data-driven tech // Raconteur. URL: https://www.raconteur.net/infographics/knowing-your-customer-with-data-driven-tech/(дата обращения: 01.07.2022).
14. Krakovskaya I., Korokoshko J. Assessment of the readiness of industrial enterprises for automation and digitalization of business processes // Electronics. 2021. Vol. 10. No. 21. Article 2722. DOI: 10.3390/ electronics10212722.
15. Market capitalization of Western Union (WU) // Western Union (WU). URL: https://companiesmarketcap.com/western-union/marketcap/(дата обращения: 01.07.2022).
16. Medina M., Prario B. The transformation of audiovisual media companies: The cases of Mediaset (Italy) and Antena 3 (Spain) // Studies in Communication Sciences. 2013. Vol. 13. No. 2. Р. 166-173. DOI: 10.1016/j. scoms.2013.10.001.
17. Millar B.Competing in the digital era, the differentiator is data // Forbes. URL: https://forbes.docsend.com/view/jzhvszrt5cmq9kz7/(дата обращения: 01.07.2022).
18. Muntean M. Driving business agility with the use of cloud analytics // Proceedings of the 14th International Conference on Informatics in Economy (IE 2015). April 2015. P. 38-43.
19. Palmié M., Miehé L., Oghazi P., Parida V., Wincent J. The evolution of the digital service ecosystem and digital business model innovation in retail: The emergence of meta-ecosystems and the value of physical interactions // Technological Forecasting and Social Change. 2022. Vol. 177. Article 121496. DOI: 10.1016/j. techfore.2022.121496.
20. Santos-Pereira C. M., Durão N., Moreira F., Veloso B. The Importance of Digital Transformation in International Business // Sustainability. 2022. Vol. 14. No. 2. Article 834. DOI: 10.3390/su14020834.
21. Semerádová T., Weinlich P., Švermová P. Evaluative Framework for Digital Competitiveness // Achieving Business Competitiveness in a Digital Environment. Contributions to Management Science. 2022. P. 27-55. DOI: 10.1007/978-3-030-93131-5_2.
22. Sobczak A. Robotic Process Automation as a Digital Transformation Tool for Increasing Organizational Resilience in Polish Enterprises // Sustainability. 2022. Vol. 14. No. 3. Article 1333. DOI: 10.3390/su14031333.
23. Toymentseva I. A., Chichkina V. D., Shafieva M. A. Digital Transformation of Transport Logistics Under Current Conditions // Digital Technologies in the New Socio-Economic Reality. ISCDTE 2021. Lecture Notes in Networks and Systems. 2022. Vol. 304. P. 355-362. DOI: 10.1007/978-3-030-83175-2_45.
24. Wißotzki M., Sandkuhl K., Wichmann J. Digital innovation and transformation: Approach and experiences // Architecting the Digital Transformation.Intelligent Systems Reference Library. 2021. Vol. 188. P. 9-36. DOI: 10.1007/978-3-030-49640-1_2.
25. World Competitiveness Center Rankings // IMD World Competitiveness Center. URL: https://www.imd.org/centers/world-competitiveness-center/rankings/(дата обращения: 01.07.2022).
26. Zhai H., Yang M., Chan K. C. Does digital transformation enhance a firm's performance? Evidence from China // Technology in Society. 2022. Vol. 68. Article 101841. DOI: 10.1016/j.techsoc.2021.101841.
27. Zimmermann A., Schmidt R., Jain L. C. Architecting the digital transformation: An introduction // Architecting the Digital Transformation.Intelligent Systems Reference Library. 2021. Vol. 188. P. 3-8. DOI: 10.1007/978-3-030- 49640-1_1.
28. Zimmermann A., Schmidt R., Jugel D., Möhring M. Evolution of Enterprise Architecture for Intelligent Digital Systems // Research Challenges in Information Science. RCIS 2020. Lecture Notes in Business Information Processing. 2020. Vol. 385. P. 145-153. DOI: 10.1007/978-3-030-50316-1_9.
Review
For citations:
Afonin P. Digitalization of Business as a Factor of Increasing its Competitiveness. Journal of Modern Competition. 2022;16(3):5-17. https://doi.org/10.37791/2687-0657-2022-16-3-5-17. EDN: YVECMO