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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">moco</journal-id><journal-title-group><journal-title xml:lang="ru">Современная конкуренция / Journal of Modern Competition</journal-title><trans-title-group xml:lang="en"><trans-title>Journal of Modern Competition</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1993-7598</issn><issn pub-type="epub">2687-0657</issn><publisher><publisher-name>Московский университет «Синергия»</publisher-name></publisher></journal-meta><article-meta><article-id custom-type="edn" pub-id-type="custom">UXYXSP</article-id><article-id custom-type="elpub" pub-id-type="custom">moco-818</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>Статьи</subject></subj-group></article-categories><title-group><article-title>Цифровые инструменты конкурентного анализа на основе факторов потребительского выбора (на примере рынка косметики и парфюмерии сегмента люкс)</article-title><trans-title-group xml:lang="en"><trans-title>Online Competitive Analysis Tools Based on the Consumer Decision Journey (On the Example of Luxury Beauty Segment)</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Голованова</surname><given-names>Е.В.</given-names></name><name name-style="western" xml:lang="en"><surname>Golovanova</surname><given-names>E.</given-names></name></name-alternatives><email xlink:type="simple">egolovanova042@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru">Московский государственный университет имени М. В. Ломоносова</aff><aff xml:lang="en">Lomonosov Moscow State University</aff></aff-alternatives><pub-date pub-type="collection"><year>2018</year></pub-date><pub-date pub-type="epub"><day>13</day><month>08</month><year>2025</year></pub-date><volume>12</volume><issue>4-5</issue><fpage>82</fpage><lpage>92</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Голованова Е., 2025</copyright-statement><copyright-year>2025</copyright-year><copyright-holder xml:lang="ru">Голованова Е.</copyright-holder><copyright-holder xml:lang="en">Golovanova E.</copyright-holder><license license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://www.moderncompetition.ru/jour/article/view/818">https://www.moderncompetition.ru/jour/article/view/818</self-uri><abstract><p>Сегодня, в эпоху цифровой экономики, имеется огромное количество информации о действиях потребителя, которая доступна в режиме реального времени посредством интернет-технологий. При сборе данной информации перед многими организациями встает вопрос: будут ли инструменты классического конкурентного анализа эффективны сейчас, а также каким образом отбирать информацию, систематизировать ее и совершать выводы о поведении конкурентов. В рамках данного исследования автор ищет ответ на поставленный вопрос при помощи проведения серий интервью с отечественными потребителями товаров категории люкс. На основе полученных данных были выявлены основные источники информации, которые используют российские потребители продуктов роскоши в процессе принятия решения о совершении покупки. Если систематизировать эти каналы, можно сделать вывод о том, что для потребителя в сегменте люкс на разных этапах имеют значение следующие онлайн-каналы: поиск, сайт марки, а также упоминания бренда в Сети, которые можно разделить на три основных блока - отзывы других пользователей, упоминания в онлайн-прессе и блогах, а также упоминания в социальных медиа. Используя данные критерии, автор проводит конкурентный анализ брендов косметики и парфюмерии сегмента люкс на отечественном рынке.</p></abstract><trans-abstract xml:lang="en"><p>Nowadays in the era of digital economy, volumes of available real-time data on the consumer behavior are growing rapidly. This should naturally encourage a shift in the ways of collecting and analyzing information for competitive analysis. That is why many organizations are facing questions if traditional competitive analysis tools and models are effective in the current reality? How to use modern data to build an analysis of competition? In this current research author is trying to answer this type of questions with the help of interviews with Russian luxury consumers. The main aim of the study was to identify sources of information that luxury consumers use in their decision-making journey. Based on the data collected in the interviews it was identified that the sources of information vary depending on the stage of the consumer journey and include the following online factors: search, brand web-site and online mentions that can be divided into three major groups: online reviews, online publishers and blogs as well as mentions in social networks. Based on this criteria author conduct competitive analysis of luxury beauty market in Russia. The study may be interesting for companies and researchers specializing in luxury marketing in Russia as well as on the global level.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>конкурентный анализ</kwd><kwd>интернет-данные</kwd><kwd>поведение потребителя</kwd><kwd>парфюмерно-косметический рынок</kwd><kwd>сегмент люкс</kwd><kwd>онлайн-конкуренция</kwd></kwd-group><kwd-group xml:lang="en"><kwd>competitive analysis</kwd><kwd>online data</kwd><kwd>consumer behavior</kwd><kwd>beauty market</kwd><kwd>luxury</kwd><kwd>Online Competition</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Большой экономический словарь (БЭС). URL: http:// dic.academic.ru/dic.nsf/econ_dict/11506 (дата обращения 03.11.2017).</mixed-citation><mixed-citation xml:lang="en">Большой экономический словарь (БЭС). 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